I just walked in on a Sunday and asked for a print job to be done. Tyler went the extra effort and got it done though he was busy. Very personable and gave great service.
Excellent service and knowledge. The representative spent probably 20 minutes with me helping me decide on the right printer for my needs. I will come back based on my sales person's service. Very nice job! Thank you.
Horrible customer service! I called to verify the items I needed were in stock and was told everything was. I get there and 1 out of 6 items were in stock and the one that was, the price did not match what they quoted me less than an hour ago and the young lady named Sarah has NO clue what she was doing! She could not stop smacking her mouth full of gum!!! The only thing she could say when I asked a question is "I don't know" I asked to speak with a manager and was told her was on a phone call and would be for at least an hour... Really... You have what was... a loyal customer for many years and you can't step away from your call for 2 minutes to assist a customer because your staff is too incompetent... Well Office Depot just lost my business forever! I purchase over $1000 a month on supplies and because of this I will never set foot in ANY of their stores again!
I'll take my business anywhere else.
Went back this morning to pick it up and the guy behind the counter announces that it isn't scheduled to be done until 11/19. I don't even know how that's possible. It's a simple lamination job that shouldn't take more than 30 minutes, including set up and put away! He should have recognized that was ridiculous, but instead didn't offer reasonable help at all.
Went in to get a few sheets of paper laminated yesterday. Guy behind the counter said it'd be done by 5pm last night, which is reasoable.
I'm not a big fan. The staff is not helpful and their prices are high compared to all the other box stores. I never seem to be able to find what I need.
Office Depot is a US Electronics Store based in Castle Rock, Colorado. Office Depot is located at 4612 Milestone Ln, Castle Rock, CO 80104, USA.
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