This location is tough for me to review. I've been here several times since we moved to CR, and each visit has been vastly different from the others. The first time my hubby and I visited the food was great, as was the service. The next time, the food was okay, but the coffee was burnt and there was clearly drama among the staff, to the point where we were super uncomfortable.
The Waffle House menu is what it is. This location is awesome! I think they have better portions than the Parker location. The staff has always been friendly!
I hope the Waffle House appreciates their manager Mitch. I would love to see other restaurants have managers as observant, efficient and as friendly as him. The way he handled his staff, his customers and his kitchen was a pleasure to watch. We had dinner in an upscale restaurant in downtown Denver two days ago and Mitch certainly could have taught them a lot when it comes to working in the service industry.
Food was decent, service was slow. There were only two people working both of which seemed fairly new and a little lost. There were only two other tables of customers when we came in though it still took 25 min. to get food.
A few weeks ago my friend and I took our kids to breakfast before school and again food and service were awesome. Then this morning I took my daughter to breakfast after her dentist appointment, and while the service was great, the food was pretty bad (example, my "sunny side up eggs" were scorched on the bottom and raw whites on top.... Had the consistency of snot. My "medium rare" steak was way overdone). So, basically eating here is a dice roll. You might get a really good breakfast. Or you might leave hungry and regret not just having a bowl of cereal.
The staff was fun, friendly and great singers. Jennifer made us feel totally welcome. The food was yummy and fresh. We hadn’t eaten at Waffle House in years, and we will make the drive to Castle Rock again soon!
Waffle House is a US Meal Takeaway based in Castle Rock, Colorado. Waffle House is located at 222 E Wolfensberger Rd, Castle Rock, CO 80109, USA.
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